Making superheroes everyday at:
Scaling a service business can feel impossible. You’re not alone.
Traditional delivery methods fail to create sustained momentum
You pour energy into processes and tools to fuel traction:
- You spend hours meticulously documenting processes; the client can't find them
- You provide a project plan; the client never looks at it
- You give them routine email updates; the client doesn't see them
- You create internal templates; employees can’t remember where they are
The result: long nights, lots of coffee, and a constant struggle to find margin.
The delivery platform that transforms your business into a tech-enabled service
Create the same experience, command the outcomes
Centralize client-facing resources where clients are when they need it
Deliver tailored project updates, documents, and guides directly within your client's preferred tools and platforms
- Reduce back-and-forth by making it easy for clients to access the exact information they need, when they need it
- Improve client satisfaction with organized, easily navigable documentation that eliminates frustration
- Provide continuous value to your clients by ensuring resources are always up-to-date and relevant to their needs
- Empower clients to solve issues independently, reducing support requests and improving response times
Ensure clear and effective communication across service delivery
Deliver the right information to the right stakeholders at every stage of the engagement
- Communicate changes effectively with real-time notifications and contextual updates that integrate seamlessly into your client’s workflow
- Embed new processes directly into your clients’ daily operations to ensure smooth and frictionless adoption
- Provide instant access to historical communication, ensuring transparency and trust in your service delivery
- Minimize miscommunication and misunderstandings by standardizing messaging across all client interactions
Build a delivery engine that reflects your expertise and precision
Leverage repeatable processes to scale your service delivery without increasing headcount
- Streamline intake, project management, and execution with standardized, client-facing action plans
- Deploy consistent onboarding and training experiences across all clients with just a few clicks
- Ensure every client receives the same high-quality service, regardless of the team member handling their account
- Turn your services into scalable products by creating a predictable, high-quality client experience that sets you apart from competitors
Supered works on any web-based app
Seamlessly integrated into your service offering
Fully equipped and fully aligned: a team full of superheroes
Give weekly updates, call recordings, project plans where people work
Reduce miscommunication and ensure clarity at every step
- Deliver project updates, action plans, and key resources directly within your client’s preferred tools
- Provide clients with immediate access to relevant documentation, eliminating the need for constant follow-ups
- Enable clients to self-serve and find the answers they need without relying on repeated email chains or meetings
Accelerate your client onboarding and project kick-off
- Deploy standardized intake forms and project templates that ensure every detail is captured efficiently
- Guide clients through the intake process with step-by-step instructions embedded directly in their workflow
- Minimize onboarding delays by automating the intake process, allowing your team to focus on strategic tasks
Provide ongoing value even after the project ends
Ensure clients are supported long after delivery
- Embed comprehensive documentation directly into your clients’ systems, allowing them to access support whenever they need it
- Automate follow-up communications and updates, ensuring clients continue to receive value without additional effort from your team
- Strengthen client relationships by providing long-term resources that help them leverage your work effectively
Create and send step-by-step walkthroughs in seconds
Speed up documentation and improve its accuracy
- Create detailed, client-facing documentation on the fly as you work, reducing the time spent on manual processes
- Ensure all project knowledge is centralized and easily accessible, cutting down the time your team spends answering repeat questions
- Enable your team to produce high-quality, consistent documentation without needing specialized skills or tools
Deploy HubSpot workflows and training in seconds instead of hours
Deliver faster, more impactful results for your clients
- Accelerate project timelines by streamlining routine processes and minimizing bottlenecks
- Deliver results quicker by embedding real-time guidance and updates directly into your clients’ daily operations
- Improve client retention by demonstrating immediate value and reducing the time it takes for them to see a return on their investment
Create remarkable experiences with a suite of super powers
Equip your clients with the right information exactly when they need it
Deliver tailored documentation and resources directly within your clients' workflow, ensuring they have immediate access to the support they need
Deliver precise content at the perfect moment
Automate the delivery of essential processes and updates, allowing your clients to stay on track and informed throughout the project lifecycle
Guide your clients through tasks with clear, actionable steps
Provide interactive walkthroughs that simplify complex processes, enabling your clients to navigate tasks confidently and efficiently
Keep your clients informed with timely, relevant updates
Send real-time notifications and updates directly to your clients, ensuring they’re always in the loop and aligned with project goals
Ensure your clients can find what they need, wherever they are
Centralize all key resources and documentation, making it easy for your clients to locate the information they need, no matter their location
Streamline client onboarding with structured, clear plans
Define and assign tasks to guide your clients through the onboarding process, ensuring a smooth and efficient start to your engagement
Present a seamless, professional brand experience
Customize Supered with your own branding, reinforcing your brand’s presence in every client interaction
Personalize the experience for every client
Create tailored dashboards that provide your clients with a clear overview of their projects, quick access to key documents, and FAQs
Instantly deploy HubSpot builds and documentation
Create pre-built packages to quickly deploy standardized HubSpot setups, templates, and documentation, saving time and ensuring consistency across all client engagements
Apparently, we’re awesome
Lica Wouters
Revenue Ops & Growth Strategist - Founder
,
Mind & Metrics
The Competitive Edge We Almost Kept to Ourselves
We’ve been hesitant to share this because, frankly, we didn’t want anyone else stealing our competitive advantage. Supered.io has been a game-changer in how we deliver top-notch onboarding experiences for our clients. From the moment we integrated it into our processes, it was clear that this wasn’t just another tool—it was a critical part of our success formula. Supered.io’s Guides & Process Rules are a lifesaver. We all know the saying: bad data in, bad data out. This tool ensures that only quality data enters the system, which has been crucial in maintaining our clients' data integrity. It’s like having an extra layer of assurance that everything we set up for our clients is done right the first time. The team at Supered.io, especially Lindsay John, Lindsey Smith, and Blake Lytle, deserves a shoutout. They were pivotal in getting us up and running quickly, providing fast onboarding, helping us set up, and answering any questions we had along the way. Their support ensured that we could implement Supered.io for our clients without missing a beat. We’ve managed to achieve a 95% client retention rate, and while that’s a testament to our hard work, having a tool like Supered.io in our arsenal certainly didn’t hurt. It’s a growing platform, so you can expect changes, but those changes are part of what keeps the tool ahead of the curve and continuously improving. Supered.io has been a key factor in our ability to scale and deliver exceptional results for our clients. We’re glad we discovered it—and a bit relieved that not everyone else has caught on just yet.
Michael Greene
Co-Founder
,
RevOdyssey
Process Rules were already one of my favourite features of the tool - real time guidance of the good, bad and ugly when it comes to process and hygiene.
Custom Rule Types take it to the next level including changing the associated icon when connecting a card (James Byrne 👀 ) and brand matching colours 🔥
On a call with another HubSpot partner yesterday and when asked why we valued Supered so much at RevOdyssey I said "they also build cool stuff and they do it quickly"
J. Fyfe
,
We were caught between a rock and a hard place before Supered. We were sometimes writing complicated guide articles with screenshots and details that we really difficult to follow. Or we were implementing process setup in person which was a huge time drain.Now we build processes in Supered and distribute them easily to our users and clients. It's like magic. Supered!
A. Sand
,
I have low-key not left a review because we originally found Supered at the product inception from a early release meeting. I saw that this was "The thing" right away. This has truly transformed our business and allowed us to pursue a much larger TAM. The support of the founder, and especially Caleb is completely off the chart. The Lindseys (multiple spellings) are amazing in the community and Stephen just seems to keep making the product better what feels like daily? Using this tool, with this team, has allowed us to work with a new level of our Niche, in a smaller income bracket. Which means we can now do much higher volume. There is 1000% no chance we would have got to #5 Partner in North America WITHOUT supered. 100% impossible for us.
T. Scott
,
With Supered, I'm able to create documentation and other IP that sticks in my client's HubSpot account even if our engagement is over and provides continuous branding opportunity. Even more exciting is how I've been able to significantly decrease the amount of time it takes to onboard a new HubSpot client.
L. Mora
,
As a HubSpot Solutions Partner, Supered has allowed us to increase our speed of delivering day-to-day HubSpot client work by nearly 20%. It has saved our team so much time! As for our clients who use the regular version of Supered, it's been rave reviews all around! Supered has increased their team's adoption of the HubSpot platform tremendously and we are seeing less and less support tickets for common HubSpot questions we would get on a daily.In addition, the ability to build custom cards and embed them on nearly ANY website has allowed us to embed core business practices/processes in areas that matter to our clients. Have a specific way you want your team members to create support tickets? Do you get questions on the daily on what a specific part of a website means? Then Supered is for you!I also LOVE the ability to see what cards (which are sort of like knowledgebase articles) are viewed the most and what questions are searched frequently - allowing our team to easily address training needs.
K. Tummonds
,
We've found this tool provides direct ROI for the subscription. It comes loaded with features that will help your agency scale with your clients. The support that Supered provides is hands down the best. They've been with us every step of the way, and have helped us generate the results that we are looking for.
S. Flanigan
,
Imagine having the capability to add ALL of your important CRM/Sales/Marketing/CS/Finance (RevOps?) processes, definitions, sales guidance, change log, example pictures or videos, or maybe just links to other docs and systems, etc. RIGHT in your CRM so ANYONE on the team can instantly read and add value WITHOUT having to go dig for that information.Imagine you didn't have to worry about building the infrastructure to support that.Imagine having that capability right now.Okay—stop imagining. Just go up and click Install App.Lightweight, easy to implement, and instantly adds value across your teams and workers. It's far more than just a way to share common CRM definitions (though it does that too). Supered removes all the #friction and gives your Ops folks and techxperts the ability to deploy relevant knowledge to your entire team.
H. Wee
,
It was a little challenging to get everyone on the sales team to use HubSpot the way it should be used for clean data. We're getting closer to that goal, just have to add more to the knowledge base
T. Wengler
,
This is working great - we are 4 days in and have developed multiple packages and we are ready to deploy these to our clientsThe cards are great too!
T. Erickson
,
I love Supered. I would have been able to answer so many questions as we were rolling out HubSpot, and hiring new users by using Supered. I am excited not only to use it with HubSpot but other websites we use.
S. Medilo
,
Supered is a user-friendly app that can help businesses integrate new tools such as HubSpot into their operations. Its intuitive interface and easy deployment process make it an excellent choice for businesses of all sizes. Supered also provides comprehensive documentation and support, including tutorials, guides, and FAQs, to help businesses get up and running quickly and troubleshoot any issues that may arise. Overall, Supered is an ideal tool for businesses looking to streamline their operations and improve efficiency.
J. Gaignard-Parent
,
Supered is a real game changer for us. We've gone from having process documentation sleeping in a word file to HubSpot users mastering the tool and sharing knowledge with each other more easily. It could sometimes take weeks or even months before a new employee felt comfortable with the CRM. Now, it takes just a few hours! I also like the fact that the Supered team evolves the tool with features that are easy to use and always push technology adoption a notch further. I like Supered so much that I've also started using it on other cloud-based tools like GMAIL and Quickbooks. I also really like the maps feature, which enabled us to eliminate another tool we were using by consolidating it into Supered. Also, their team is just so awesome ! Always ready to help and act in accordance with their values.
N. Padula
,
After just a month of using this HubSpot app, our sales team is already experiencing a significant positive impact on productivity, adoption, and RevOps at scale. We're excited about the immense potential it holds for the future.The seamless integration with our existing HubSpot platform has allowed for a smooth adoption process for all team members. It's been a delight to see how the app is already streamlining our sales pipeline management, enabling us to focus on nurturing relationships and closing deals.Although we've only scratched the surface of its robust reporting and valuable insights, we're eager to explore more in-depth analytics to make data-driven decisions and optimize strategies. We're also looking forward to leveraging its RevOps features to promote collaboration between sales, marketing, and customer success teams.In just a month, we've seen the promise of Supered.io, and we can't wait to unlock its full potential. If you're ready to elevate your sales game, don't miss out on this incredible tool!
K. Gillenwater
,
Supered has saved our team a TON of time with its comprehensive packages that touch nearly every feature of HubSpot.Beyond the product capabilities, the Supered support team is incredibly thoughtful, kind, and just an overall joy to work with. They take onboarding and empowerment to new heights for their customers. Lindsay, Ashley, and the rest of the Supered team, thank you for your dedicated support.