Subprocessors

This document contains the subprocessors we use to power Supered. We try to minimize the amount and types of data that go to our subprocessors, so they remain essential to the purpose only.

Data, Servers, and Hosting

The Supered platform runs on these subprocessors. You can find more info on our Security Page. We firmly believe in minimizing the subprocessors that power the Supered platform.

Sub-processor	Location	Purpose	Data	Persistence
AWS	USA regions	Servers, storage, databases	Email, Name, in-app data of Supered users	Data is persisted and encrypted-at-rest
Fly.io	USA regions	Servers	In-flight in-app data of Supered users	No data is persisted in Fly.io

Data About Supered Customers

These are the vendors we use to run our product and manage our relationships with our customers that access our product at https://app.supered.io.

These vendors don’t have access to data about our customers’ end-users (unless those end-users are also clients of Supered).

Sub-processor	Location	Purpose	Data
GSuite	USA	Back-office operations	Emails between Supered and customers
Segment	USA	Platform tracking infrastructure	Email, Name, in-app behavior of Supered users
Intercom	USA	Customer service communication, knowledge base	Email, name, in-app behavior of Supered users
Mixpanel	USA	Platform tracking	Email, Name, in-app behavior of Supered users
Mux	USA	Uploaded Video (Optional)	Uploaded videos
Google Analytics	USA	Tracking users on marketing site	Anonymized marketing website behavior
Bugsnag	USA	Detect and resolve session bugs	Email, Name, in-app behavior of Supered users
Slack	USA	Internal company communications, customer service communication	Email, Name of Supered users
Stripe	USA	Payment service provider	Email, Name, Billing information of billed users